Privacy Policy
Last Updated: August 27 2025
Shared Storage (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the “Service”).
1. Information We Collect
When you use our Service, we may collect the following types of information:
· Personal Information: Name, email address, phone number, billing address, and other contact details.
· Account Information: Login credentials, user preferences, and activity history.
· Usage Information: Data about how you interact with our Service, including log data, device information, and cookies.
· Payment Information: We do not collect or store your credit card details. All payment processing is securely handled by our third-party provider, Stripe.
2. How We Use Your Information
We use your information to:
· Provide, maintain, and improve our Service.
· Facilitate bookings and transactions between Hosts and Renters.
· Communicate with you about your account, updates, and customer support inquiries.
· Ensure compliance with our Terms of Service and applicable laws.
· Analyze usage trends to enhance the user experience.
3. Payment Processing
Shared Storage does not store, process, or have access to your credit card or other sensitive payment information. All payments are processed securely by Stripe Payments. Stripe’s collection and use of your payment information is governed by their Privacy Policy, which we encourage you to review: https://stripe.com/privacy.
4. Sharing of Information
We may share your information only in the following limited circumstances:
· With Hosts or Renters, to facilitate storage transactions.
· With service providers and partners who assist us in operating our Service.
· When required by law, regulation, or legal process.
· In the event of a business transaction (e.g., merger, acquisition).
We do not sell or rent your personal information to third parties.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
· Access the personal information we hold about you.
· Request correction or deletion of your data.
· Restrict or object to certain data processing activities.
· Withdraw consent where processing is based on consent.
Requests can be made by contacting us at the email below.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our Service is not directed to individuals under 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Shared Storage Email: info@sharedstorage.ca